Virtual Tenant Services

Handling all Tenant Inquiries, Requests and On-Call 24/7 for All Emergencies.







Virtual Services- FAQ'S

What are Virtual Services?

Virtual Services are offered to rental income property owners as an affordable solution in effectively handling all tenant inquiries, concerns and requests. Services include: - unlimited phone, text, email support to both owners and tenants - 24/7 emergency calls and remediation of issue - discounted leasing fee at 85% of one month's rent - discounted maintenance and repair services - external trade coordination, including furnace rentals - tenant related legal advice - tenant notices sent via email or registed mail - monthly operations and recommendations

What does the Leasing Fee include?

Our Leasing Fee includes the full service to find and place a tenant, including: - full marketing; internal and external agencies, websites, tenant database - professional unit photos - inquiries and bookings - unit showings and virtual tours - credit report (TransUnion) - background check available at extra cost - lease preparation and signing - smoke and carbon monoxide detector testing and sign off - move in checklist + key sign off

Do you offer other services, such a landscaping or snow removal?

Yes, landscaping and snow removal services are available. For a full list of additional services, send us an email.

How much does Virtual Services cost?

Virtual Services is only $49 per unit, per month, plus applicable taxes in Southern Ontario.

Are you available for emergencies?

We are available 24/7 with a dedicated emergency phone line for all tenants. Remediation is handled immediately.

How do I register for Virtual Services?

Register online by clicking here.

Do you handle delinquent tenant situations?

Yes, initial stage is included within Virtual Services (email, phone only). Depending on the situation, notices can be served via email or at a small fee by hand delivery/ registered mail.

Hotline Consultant


Created as a basic property management solution to handle 

tenants and any emergencies that may arise on your property. 

Affordable and Reliable -

We're here to help.